Daily backups Our goal is an environment where you will never lose data. Our Clustered Architecture ensures multiple copies of your critical data on our servers for increased protection. We also take a “cold” daily backup of your data and store it on a separate node as an additional measure of security. To request a restore from the daily backups, please submit a ticket to Tech Support by visiting http://support.limedomains.com or send an email to Limedomains Support. This type of backup is free of charge and is retained for 7 days. Please note- we are not responsible for data loss due to any failure of our backup mechanism. You are responsible for maintaining adequate backups of your content. To learn more about our backup policy please read our Hosting Terms and Conditions. Client-Side backups These backups are initiated by the customer via the Manage Account Section, and the data is saved to the customer's local computer. This service is free. There is a 10 MB download limit on client side backups via the Manage Account Section. For larger backups, please use an FTP client like FileZilla. Please note that restoring a file or directory from a backup will overwrite the already existing files. If you still need the content of the existing files, you must rename them using the file manager from your Manage Account Section. We strongly recommend that you keep a backup of critical files and data somewhere outside of the LimeDomains system. Please also be noted that this service backs up only your file system. Database backups need to be done via the PHPMyAdmin menu in your Manage Account Section. If you would like LimeDomains administrators to assist in writing backup scripts tailored to your site or help in any way, please send an email to Limedomains Support or submit a ticket to Tech support from our Support Site http://support.limedomains.com.

Clustered Architecture

Clustered hosting technology eliminates the problems inherent with typical shared hosting infrastructures. This technology provides customers with a "clustered" platform to distribute security, load balancing, and other key website resources. Resource advantage Clustered hosting "virtualizes" the resources beyond the limits of one physical server, and as a result, a website is not limited to one server. They share the processing power of many servers and distribute applications in real-time. This means that businesses can purchase as much computing power as they need from a virtually inexhaustible source, since even the largest customer never consumes more than a fractional percentage of the total server pool. Customer requests to add new resources or change settings are input via the Manage Account Section and propagated immediately to every server in the cluster. This is different from typical shared hosting architectures which usually require changes be written to a configuration file that only becomes live after the server is rebooted during off hours, or else are pushed live on a scheduled process that runs a few times a day. Security Advantage Multiple tiers of security are integrated into the LimeDomains clustered hosting platform unlike a typical hosting environment where security is an additional layer. The stock solutions used for shared hosting do not solve core issues around integrating security between the application and the operating system. At best, most typical hosts will implement a firewall solution, and weaknesses inherent with the operating system remain. Clustered hosting network layer protections employ intelligent routing, redundant switching fabric and built in firewall and proxy technology. This provides considerable advantages over traditional hosting architectures in mitigating denial-of-service attacks and other threats because such attacks can be dispersed over a large pool of servers. By preventing individual hardware components from being impacted by such attacks, clustered hosting technology keeps your website and applications up and running.

• Scripts are isolated and monitored
• No bad neighbors
• PHP security
• Apache security
• MySQL security