Frequently Asked Questions Go Back
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Domain Name Purchase
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How do I buy a Domain Name with LimeDomains?
It's a simple process. Find a domain name you wish to purchase, add it to shopping cart, checkout your shopping cart, submit your payment details and you are done!
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There was an error processing my transaction, is my domain purchase complete?
It depends upon where you find an error in the transaction. Please go to My Account and see your order details. In case you need further assistance you can write to us on support@limedomains.com or you can chat Live with our Customer support executives.
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Can I get a refund for my domain purchase at LimeDomains?
Sorry, your domain purchase cannot be reverted.
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I was charged a higher amount on my card?
We always charge you for domains you have purchased from us in USD. In case there is a mismatch, please contact our customer support.
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I tried buying multiple domains, why was my card charged lower than the amount shown in my shopping cart?
The purchase of all the domains in your shopping cart was not successful. Your credit card will be charged for domains which were bought for you. Please check the details for your order id under My Account ,Order History section.
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Why do you bill our credit card for domain registration
We lock registration amount from your credit card before domain purchase and we bill your credit card only after domain registration is successful. In case if there is a trouble in the registration process the registration amount is unlocked and your credit card is not billed.
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